Company
đźšš Delivery Information
At AURRABOYS, we’re committed to getting your order to you quickly, safely, and reliably — wherever you are in Europe.

📦 Shipping Destinations
We currently ship to all countries within the European Union, as well as select countries in the EEA and UK. If you're unsure whether we deliver to your location, feel free to contact us directly.

⏱ Estimated Delivery Times
Once your order is ready for dispatch, delivery typically takes:

Country/Region

Estimated Delivery Time

Western Europe (e.g. Germany, France, Netherlands)

3–5 business days

Southern & Northern Europe (e.g. Spain, Italy, Sweden)

4–6 business days

Eastern Europe & remote areas

5–7 business days

Please note: These timeframes are estimates and may vary slightly depending on your location and local courier services.

  • 🔄 Order Processing Times
  • In-stock items are usually processed within 1–3 business days.
  • Pre-order items will ship according to the estimated release date stated on the product page.
  • You will be notified once your order is ready to ship.
đźšš Shipping Carriers
We work with trusted international couriers, including:
  • DHL
  • UPS
  • DPD
  • Local partner networks (for last-mile delivery)
Once your order is shipped, you will receive a tracking number, allowing you to monitor your delivery in real time.

đź’¸ Shipping Costs
Shipping rates are calculated at checkout based on your delivery address and order weight.
We occasionally offer free shipping promotions, so keep an eye on our announcements and newsletter.

âť— Missed Deliveries or Issues
If the courier was unable to deliver your parcel, you’ll receive a notification with instructions for redelivery or collection.
If there’s an issue with your shipment (delay, loss, or damage), please reach out to us as soon as possible so we can assist.

💬 Wondering if your package is being hand-delivered by a stylish pigeon in designer sneakers? 🕊️👟Whether you're curious or just need help — we're here for you. Reach us via:
  • Telegram channel (fastest response)
  • Email: contact@aurraboys.com
We want you to love what you ordered — but if something’s not right, we’ve got you covered.
  • If your item arrives damaged or defective, we’ll cover the return shipping and send you a free replacement or issue a full refund — your choice.
  • Changed your mind? No problem — you can return unused items within 14 days. Just cover the return shipping, and we’ll take care of the rest.
  • All returns must be in original condition and packaging.
âś… Customer Satisfaction Guarantee
If we made a mistake, you won’t pay a thing — we’ll make it right and fast.
A pre-order allows you to reserve an item before it’s officially released. You pay the full price upfront, and your order will be produced and shipped once the item is ready.
This Privacy Policy describes how your personal data is collected, used, and protected when you visit or interact with [https://aurraboys.com] (the “Site”), in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

By using this website, you consent to the practices described in this policy.

1. Data Controller
The data controller responsible for your personal data is:
Yegor Kudakov
Sole Proprietor
Email: contact@aurraboys.com

2. What Personal Data We Collect
We may collect and process the following categories of personal data:
  • Identity Data: full name, email address, phone number
  • Contact Data: billing and shipping address
  • Transaction Data: order details, payment status (payment data is processed securely by third-party providers)
  • Technical Data: IP address, browser type, device, time zone, and website usage information
  • Marketing Data: communication preferences (if opted in)
3. Legal Basis for Processing
We process your personal data under the following legal grounds:

Purpose

Legal Basis

Order processing

Performance of a contract

Communication & support

Legitimate interest

Marketing (if opted in)

Consent

Legal obligations (e.g., taxes, fraud prevention)

Legal compliance


4. How We Use Your Data
We use your personal data to:
  • Fulfill and deliver your orders
  • Provide customer service and support
  • Send order updates or important notifications
  • Manage returns and refunds
  • Send newsletters or promotional emails (only with your consent)
  • Improve website functionality and user experience
5. Data Sharing
We do not sell your personal data.
We may share data with:
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., UPS, DHL)
  • Email platforms (e.g., Mailchimp)
  • Analytics services (e.g., Google Analytics)
  • IT & hosting services
All partners are GDPR-compliant and process your data strictly on our behalf.

6. International Data Transfers
Your data may be processed outside the European Economic Area (EEA), including in countries that may not offer the same level of data protection. When this happens, we ensure that:
  • Appropriate safeguards are in place (e.g., Standard Contractual Clauses)
  • Transfers comply with GDPR requirements
7. Data Retention
We store your personal data only for as long as necessary for:
  • Completing transactions
  • Complying with legal or tax obligations
  • Resolving disputes
  • Supporting past orders
After this, we securely delete or anonymize your data.

8. Your Rights Under GDPR
You have the right to:
  • Access your personal data
  • Rectify inaccurate or outdated information
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time (for marketing, etc.)
  • Lodge a complaint with your local Data Protection Authority (DPA)
To exercise your rights, contact us at: contact@aurraboys.com

9. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze traffic. By using the site, you consent to our use of cookies unless you disable them in your browser.

10. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The latest version will always be available on this page.

12. Contact
For questions or concerns about this policy or your data, contact:
Yegor Kudakov
Email: contact@aurraboys.com
© 2025 AURRABOYS
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© 2025 AURRABOYS
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Delivery
1-10 business days